Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Common Illness Room

Common Illness Room

Lets see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can call 111, or visit your nearest Minor Injury Unit or Urgent Care Centre:

St Albans City Hospital
Waverley Road
St. Albans
Hertfordshire
AL3 5PN
Open 9am to 8pm
Watford General Hospital
Vicarage Road
Watford
Hertfordshire
WD18 0HB
Open 24 hours

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse about minor illnesses, asthma, COPD, diabetes monitoring, vaccinations, sexual health, contraception, blood pressure, etc.

Contact a Nurse

Book an appointment on the phoneLodge Surgery 01727 853107 or Highfield Surgery 01727 853107
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phoneLodge Surgery 01727 853107 or Highfield Surgery 01727 853107

Travel Room

Travel Room

How can we help you?

Travel Assessment

We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 4-6 weeks) before your journey.

The Practice is an accredited Yellow Fever Vaccination Centre.

Do you need vaccinations?

Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.

Also visit

Advice and help zone

Advice and help zone

Lets see what we can do…

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

Cardiac Health
Hertbeats

Hertbeats is a Cardiac Support Group formed to provide practical advice, information and help to cardiac patients and their families within the St. Albans, Harpenden, Welwyn Garden City and Hatfield areas. Find out more

Cardiac Rehabilitation Service

The Community Cardiac Rehabilitation Service (West Hertfordshire) provides a comprehensive package of care to patients with coronary heart disease and heart failure. It supports people to confidently return to their chosen lifestyle and activities and reduce their risk factors for a further cardiac event. Find out more

Carers
Rennie Grove Hospice Care

Rennie Grove Hospice Care is a charity providing care and support for patients diagnosed with cancer and other life-limiting illness and their families. Find out more

Carers in Herts

A local, independent organisation offering support and signposting for carers. Find out more

Your Guide to Care and Support

If you look after someone with an illness or disability, whether that person is young or old, or a relative, partner, child or friend who lives with you or not, you are a carer. Visit NHS Choices

Carers' Breaks and Respite Care

Find out more

Giving Someone Power of Attorney

Find out more

Babble

Babble is an online community for young carers, a space for friendship, support,
advice and fun. Find out more

Youth Talk

Youth Talk is committed to helping and supporting young people in the District of St Albans. Find out more

Register a Carer

Find out more

Child Health
Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more

Headlice

Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Alban Way Children's Centres

We are a friendly and approachable bunch here at The Alban Way Children’s Centres. Our aim is to be a first port of call for you and your family. Visit the website

St Albans Children's Centre

Helping children in Hertsmere and beyond reach their full potential by offering a network of quality services which are accessible, affordable and enjoyable for children and those who care for them. Find out more

Dental Care
Herts Urgent Dental Care

Find out what to do when your dental surgery is closed and you have an urgent dental problem. Visit the website

Drugs and Alcohol
Spectrum

Spectrum are a social care and health charity that supports and enables people to change their lives for the better and achieve positive and life-affirming goals. Find out more

The Living Room

Breaking the cycle of addiction. Find out more

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs

Flu Vaccine
Healthy Living
Hertfordshire Health Walks

A full programme of walks across St Albans District including St Albans, Harpenden, Wheathampstead, Sandridge and Bricket Wood. Visit the website

Patient

Patient Leaflets with advice and information. Find out more

Homeless Help
StreetLink - the rough sleeping reporting project

StreetLink enables the public to alert local authorities in England about rough sleepers in their area. Visit the website

Open Door Homelessness Service

The Open Door Homelessness Service is a night shelter and daytime drop-in for vulnerable people in St Albans. Find out more

Centre 33

Helping homeless people in St Albans. Visit the website

Emmaus

Emmaus St Albans is a homelessness charity providing up to 33 formerly homeless people with a safe home environment and the opportunity to work. Find out more

Local Hospitals
West Hertfordshire Hospitals

Find out more

East and North Hertfordshire Hospitals

Find out more

Mount Vernon Cancer Centre

Find out more

Maternity
Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Postnatal Care

You will be very busy looking after your baby, but remember to go for your postnatal check with your GP at around six to eight weeks after the birth. Please make an appointment with a doctor close to when your baby will be 8 weeks old in order that the doctor can do a postnatal check and a growth and development check of you baby.

Your postnatal check

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide

Our Antenatal Clinics

Antenatal clinic times at Lodge and Highfield Surgeries:
Lodge Surgery
Wednesday 2.00pm – 5.00pm

Highfield Surgery
Thursday 9.30am – 12.00pm

Antenatal Care Schedule

Find out more

Mental Health
Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more

Mind

Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more

Rethink

Help, information and support for all those affected by mental illness. Find out more

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Hertfordshire Partnership

We provide mental health and learning disabilities inpatient care and treatment in the community for young people, adults and older people in Hertfordshire. Find out more

Youth Talk

Youth Talk is committed to helping and supporting young people in the District of St Albans. Find out more

Sexual Health
Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health

Sexual Health Hertfordshire

All services are free and confidential to everyone regardless of age or gender. Find a local clinic

LGBTQ* Clinic

The LGBTQ* Clinic offers non-judgemental holistic sexual health care across a full
range of sexual health services designed to meet the specific needs of the
LGBTQ* community. Find out more

St Albans Sexual Health Clinic

The clinic offers all methods of contraception, screening, diagnosis and treatment of sexually transmitted infections, evening walk-in clinic for the under 25s, condom provision and GUM services. Find out more

Stop Smoking
NHS Smokefree - Mobile App

The Smokefree app can help you stop smoking by providing daily support and motivation. If you stay smokefree for the 4-week programme you’re up to five times more likely to stay quit for good.

Download on the Apple App Store

Download on the Android App Store

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Get a Plan

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan. Get a plan now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Weight Management
One You Couch to 5K - Mobile App

The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.

Download on the Apple App Store

Download on the Android App Store

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

One You Easy Meals - Mobile App

The free Easy Meals app is a great way to eat foods that are healthier for you. You’ll find delicious, easy meal ideas to help get you going if you’re ever short of inspiration.

Download on the Apple App Store

Download on the Android App Store

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Am I a Healthy Weight

Calculation your BMI using this NHS Choices Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Health Review Clinic

Health Review Clinic

Here we can help you monitor your condition

If you have been invited to submit a health review by your doctor,
please select the relevant form below.

If you would like to request a health review, please visit Reception
and send us a request.

If you have several long term conditions we can synchronise your
review appointments so that you make a minimum number of
visits to the surgery. To request this you will need to fill in
a Synchronisation Form.

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?