Important -

Please be advised all 3 of our surgeries will be closed on 8th October 2024 at 1:30pm due to staff training.

The Lodge and Redbourn will reopen at 5:... Find out more

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Hertfordshire Partnership University NHS Foundation Trust’s New Leaf Recovery and Wellbeing College provides strategies and tools you can use in your daily life. Please click ... Find out more

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The Lodge Health Partnership

Lodge

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Lodge Surgery
Tel: 01727 853107

Highfield Surgery
Tel: 01727 853107

Redbourn Health Centre
Tel: 01727 853107

Lodge Surgery
Normandy Road,
St Albans,
Herts,
AL3 5NP

Highfield Surgery
1 Jacob Court,
61 Russet Drive,
St Albans,
AL4 0AY

Redbourn Health Centre
The Health Centre,
1 Hawkes Drive,
Redbourn,
Herts,
AL3 7BL

Lodge Surgery is currently CLOSED.

Highfield Surgery is currently CLOSED.

Redbourn Health Centre is currently CLOSED.

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Practice Information

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Friends & Family Test

FootFall © Silicon Practice 2024

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Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

Get answers to their questions
Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

Appointments	Questions	Prescriptions	Test Results
Appointment requests	Ask the doctor a question	Repeat Prescription requests	Request test results
Cancellation	Ask the Practice a question	Help with medications

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

Asthma	Diabetes	Epilepsy	Smoking
Mental health	Alcohol	Blood pressure	Contraception blood pressure

Find the forms that you need:

New Patient Registration

Change of details

Sick Notes

Register for online services

Give feedback to the Practice:

Feedback to the Practice

Friends and Family Test (FFT)

Get advice on common conditions:

Find Information about the services offered by your GP Practice such a travel services.
Find information about health services and health support groups in your area.
Get help from NHS Choices regarding your condition together with advice on what to do next.

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.
You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

See our Privacy Policy for more information.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.

We use Google Analytics software to track:

The pages you visit
How long you use the site
How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this sytem.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

Online Requests

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News

Afternoon Surgery Closure on 8th October
- New
01/10/2024
Please be advised all 3 of our surgeries will be closed on 8th October 2024 at 1:30pm due to staff training. The Lodge and Redbourn will reopen at 5:30pm but Highfield surgery will remain closed until 8:00am on Wednesday 9th October. If you requi Read more
MPOX
16/08/2024
New Leaf Recovery & Wellbeing Autumn Timetable
31/07/2024
Blood Tests
18/01/2024
Follow us on Social Media
20/12/2023
Do you follow us on social media?
18/12/2023
The way you access your surgery is changing
15/09/2023
Flu Vaccines
15/09/2023
NHS App
25/05/2023
Hertfordshire Health Walks
16/05/2023
May Bank Holidays
28/04/2023
Covid-19 Autumn 2023 Boosters
21/03/2023
Health Matters Webinar
11/03/2023
Prostate Cancer Treatments - Webinar
12/01/2023
New Patients
26/09/2022
Use of Benzodiazepines (and related medications) for fear of flying
12/07/2022
Don't ignore your Cervical Screening invite
17/02/2022
Physiotherapist (FCP) for Musculoskeletal Issues
22/01/2021
GP Services Update
19/01/2021
Important Changes to The Lodge Health Partnership Appointment System
24/03/2020
New Patients
12/01/2016